Terms of Service
Please read these terms carefully before using our platform and services.
Last updated: 11/4/2025
Service Agreement
Acceptance of Terms
By accessing and using NRPG's platform, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.
You must be 18+ years old and legally capable of entering contracts
Service Description
NRPG provides a digital platform connecting property owners with verified restoration contractors, facilitating transparent pricing, project management, and quality assurance.
User Responsibilities
Account Security
- • Maintain confidential login credentials
- • Report unauthorized access immediately
- • Use strong, unique passwords
- • Keep contact information current
Accurate Information
- • Provide truthful project details
- • Submit accurate property information
- • Update changes promptly
- • Verify insurance details
Lawful Use
- • Comply with all applicable laws
- • Respect intellectual property rights
- • No fraudulent or deceptive practices
- • Professional communication standards
Platform Policies & Limitations
Service Limitations
Platform Role
NRPG acts as a facilitator between clients and contractors. We do not perform restoration work directly.
Contractor Independence
Contractors are independent businesses. Work quality and completion are their responsibility.
Service Availability
Platform availability may be affected by maintenance, updates, or technical issues.
Prohibited Activities
- ×Circumventing platform for direct contractor contact
- ×Submitting false or misleading information
- ×Attempting to hack or disrupt platform security
- ×Using platform for illegal or unauthorized purposes
- ×Harassment or inappropriate communication
Legal Terms & Contact
Governing Law & Disputes
Australian Law
These terms are governed by Australian law and the laws of Victoria. Any disputes will be resolved in Victorian courts.
Limitation of Liability
NRPG's liability is limited to the maximum extent permitted by law. We are not liable for indirect or consequential damages.
Terms Updates
We may update these terms periodically. Continued use constitutes acceptance of updated terms.
Contact Legal Team
legal@nrp.com.au
For questions about these terms or legal matters
Legal Department
NRPG - Unite Group Australia
Level 10, 123 Collins Street
Melbourne VIC 3000
Australia
By using our platform, you acknowledge that you have read, understood, and agree to these terms of service.